This one lady...GRRRR

**Disclaimer: This is just a rant, I was irritated with the whole situation. So if it doesn't make sense, then don't try to make sense of it, again a rant more than a post!**


So today, as the day was over at my hospital, this woman walks in. Fortunately for her, she happened to catch the doors still unlocked. I mean we're fairly consistent with locking them right at 6pm. So she comes in and needs her syringes replaced. She claims we have some MAGIC SYRINGE that her dog does not feel when giving her antigen injections. I look at her like she's crazy, I guess she sensed that because she immediately threw her head down like she was about to cry a river. So I attempted to help her. (Is it not enough we're open 10 hours a day, you wait until the LAST MINUTE to come in????) Ok so, I inform her that the gauge of the needle is a little bit larger. She exclaims, "Oh yeah it is and I drew up 10X the solution that I'm supposed to!" (Ok, first of all, the size of the needle makes no difference on how much you draw up, that's HER ERROR) "Um ok," I say, "Let me check your chart to see what was dispensed before." (SAME SYRINGE) I figure it must be a smaller gauge needle, so I ask a few more questions. "I'm not supposed to be thinking about this!!!" she says as she throws her head down AGAIN to apparently sulk. I'm literally gritting my teeth thinking, listen up lady, but instead I get the smaller needle and show her. She says, "Oh that's it" (of course, the one syringe IN THE ALREADY LOCKED PHARMACY!) Ok so I proceed with, "Let me give you a few needles to tide you over until I can get the actual syringes from the pharmacy tomorrow." She gives me that look like I'M THE IDIOT. (Reminder: we close at 6, hence the LOCKED pharmacy) So I simply inform her that all she has to do is change the needle..."BUT I'M NOT A DOCTOR! WHHAAAAA" (Seriously?). I cannot even believe this, changing a needle on a syringe is, literally, easy. (Also if you're giving your pet injections ALREADY, you should be at least familiar with a syringe...at least I hope) So I give her 2nd grade directions (see post below) and hopefully she get's it. "I just don't want to hurt my dog!!! I'm not supposed to be thinking about this!," she again exclaims, once again throwing her head down into her arms. At this point I feel like letting her know that the reason she has a 3-legged dog is because she was not paying attention while her dog was playing in the road (that was her admission not my assumption). I just smile and let her know we will get everything straightened out when the hospital is open. (Customer service at it's BEST! Haha)

I do realize that many people feel they may be hurting their pet giving an injection, should you ever need to give one. However, please keep in mind that your pet has a completely different body than you, especially their skin. It may bother them initially but it is NOT like you getting a shot. So giving an injection to them does not necessarily hurt them, especially if the difference is a 22 gauge needle vs a 25 gauge needle.